Terms of service
By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms of Service. If you do not agree, you may not access the website or use our services.
ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, or that you have given us consent to allow any minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose.
PREORDERS & PRODUCT AVAILABILITY
Some items on this site may be offered as preorder products. Preorder items are not in stock at the time of purchase and are reserved from upcoming inventory.
Estimated shipping timelines are provided on product pages and typically range around 8–10 weeks, depending on production and shipping conditions.
All timelines are estimates only and are not guaranteed. Delays may occur due to manufacturing, logistics, customs, or carrier-related issues.
By placing a preorder, you acknowledge and accept these potential delays.
ORDER ACCEPTANCE & CANCELLATION
We reserve the right to refuse or cancel any order for any reason, including but not limited to:
- Product availability
- Errors in pricing or product information
- Suspected fraud or unauthorized transactions
- Production or inventory issues
If your order is canceled after payment, you will receive a full refund.
Preorder cancellations may only be accepted within 48 hours of purchase. After this period, production and inventory allocation may begin and cancellation may no longer be possible.
PRICING & PAYMENT
All prices are listed in USD unless otherwise stated.
We reserve the right to modify pricing at any time without notice. Payment is required at the time of purchase.
We are not responsible for fees charged by your bank or payment provider.
SHIPPING
Shipping times are estimates only. Once inventory arrives and your order is fulfilled, domestic delivery within the U.S. typically takes 2–5 business days.
We are not responsible for delays caused by carriers, customs, or incorrect shipping information provided by the customer.
Please refer to our Shipping Policy for full details.
RETURNS & REFUNDS
All sales are considered final sale unless otherwise stated.
Due to the nature of limited releases and preorder inventory, we do not accept returns or exchanges unless:
- You received the wrong item
- The item is defective or damaged upon arrival
Any claims must be submitted within 7 days of delivery with photo evidence.
INTELLECTUAL PROPERTY
All content on this site, including designs, logos, images, graphics, and text, is the property of [Your Brand Name] and may not be used, reproduced, or distributed without permission.
USER ACCURACY
You agree to provide current, complete, and accurate purchase and account information.
We are not responsible for delays or lost shipments due to incorrect shipping details provided at checkout.
LIMITATION OF LIABILITY
We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
All products are provided “as is” without warranties of any kind, unless otherwise required by law.
CHANGES TO TERMS
We reserve the right to update or change these Terms at any time. It is your responsibility to review this page periodically. Continued use of the site constitutes acceptance of any changes.
CONTACT INFORMATION
For questions about these Terms of Service, please contact us at:
Email: veltora88@gmail.com
Brand: Veltora